Frequently Asked Questions
Know where to get tested for COVID-19?

There are many area locations that test for COVID-19.  Please contact your primary care provider to determine if testing is appropriate for you.

The Greene County Health Department, the Centers for Disease Control and Prevention and the Illinois Department of Public Helath all maintain agreements with many providers and pharmacy chains to provide testing to this community.  

For more information regarding testing in our area or to schedule an appointment call or visit Boyd Healthcare Services, JCH, CVS , or Walgreens.

Know if you have a specific brand of the COVID-19 vaccine in stock?

We work diligently to be able to provide all COVID -19 vaccines that are available at each of our clinics.  You can see which vaccines we have available here.

Know where I can get the COVID-19 vaccine?

The Greene County Health Department is working hard to ensure that anyone who is interested can receive the COVID-19 vaccine. Be sure to check out the COVID-19 vaccine page for more info.  See below for our upcoming clinics.  At this time, no appointment is necessary.  We do not anticipate this to change moving forward.  

Clinics are open to the public and vaccines are free of charge. Be sure to follow us on Facebook!

Have more questions?  Give us a call at (217) 942-6961 Ext. 124

Know if I can get my booster shot (COVID-19)?

The Greene County Health Department in conjuction with the Illinois Department of Public Health reccomend that all indivuduals age 18 and up recieve a booster shot, six months after recieving your second Moderna or Pfizer vaccine, or two months after recieving the one dose Johnson and Johnson vaccine.  More information about this reccomendation can be found here.

Get more information on COVID-19 cases in Greene County?

You can follow our Facebook page for daily update, stay up to date with Greene County COVID-19 information and resources on our website, or by visiting the Illinois Department of Public Health’s COVID-19 Statistics page.

Our most recent update 11/18/2021:

May be an image of text that says 'ACTIVE CASES GREENE COUNTY HEALTH DEPARTMENT RECOVERED PCR CONFIRMED 30 RAPID ANTIGEN 1994 DEATHS DEATHS 872 1215 63 Known Negatives: >24,788* * November 18, 2021 *All data is provisional and subject to change. Negative results are likely greater than the number shown. AveragPv Average Positivity for the Week Through 1/06/202 2.5% IDPH Data'

To learn more about quarantine guidance?

On December 2, 2020, the Centers for Disease Control and Prevention (CDC) released new options for public health authorities to consider for establishing quarantine time frames for contacts of persons with SARS-CoV-2.

The CDC currently recommends a quarantine period of 14 days. Further, local public health authorities determine and establish quarantine options for their jurisdictions and may decide to continue using a 14-day period and/or shortened options for certain lower risk close contacts. However, the following options to shorten quarantine are acceptable alternatives:

  • Quarantine can end after Day 10 without testing and if no symptoms have been reported during any day of the daily monitoring period. With this strategy, residual post-quarantine transmission risk is estimated to be about 1% with an upper limit of about 10%.
  • Quarantine can end after Day 7 if a RT (Reverse Transcriptase)-PCR test is negative and if no symptoms were reported during any day of the daily monitoring period. The earliest a specimen may be collected and tested would be on Day 6 with quarantine being discontinued no earlier than Day 8. With this strategy, the residual post-quarantine transmission risk is estimated to be about 5% with an upper limit of about 12%.  This option is not recommended for children in daycares or K-12 schools.

Due to the risk of severe illness and congregate transmission, IDPH recommends the full 14-day quarantine period rather than the shortened options described above in congregate living settings with vulnerable populations, such as skilled care and correctional facilities. 

You can learn more about quarantine and testing options here.

Get help with immunizations, including TB Skin Testing and Flu shots?

You can get more information on immunizations on our page or by giving us a call at (217) 942-6961, option #5. You can also view our 2021 immunization schedule here.

Get help to quit smoking?

The Greene County Health Department Community Intervention Plan works to eliminate exposure to tobacco smoke; promote quitting in adults and youth; prevent initiation; and works to identify and address the needs of the population affected by tobacco use disparities. You can find more information on the Greene County Health Department Community Intervention Plan here.

In partnership with the Illinois Tobacco Quitline, the Greene County Health Department is proud to offer free resources for tobacco users wishing to quit for good!  You can reach the Illinois Tobacco Quitline at (866) Quit-Yes or by visiting their website.

Get more information or enroll in the WIC Nutrition Program?

The Women, Infant, and Children’s Program (WIC) is a federally funded supplemental food and health program. Click here for more information or give us a call at (217) 942-6961 and choose option #5.

Contact a staff nurse?

You can reach our nursing staff Monday thru Friday 8AM till 4PM at (217) 942-6961 Option # 6.

Read health inspection reports for Greene County restaurants?

You can find the health inspection reports for Greene County restaurants here.

Why has a boil order been called? Is it safe to drink the water?

A boil order is called when the water coming from your tap is not safe for consumption. This includes drinking, brushing your teeth, cooking, and washing your fruits and vegetables. You should use bottled water until the boil order is lifted. You can find more information about boil orders here.

Get help with getting my well drinking water tested (Private water supply)?

You can contact the Greene County Health Department Environmental Health Staff for assistance with private water supply testing procedures and charges at (217) 942-6961, option #3. You can also visit our page for more information.

Get my home tested for radon?

Current guidance indicates that you should test your home every 2 years.  You can order a test here.

Get more information on getting my food certification?

New regulations from the Illinois Department of Public Health (IDPH) require that Certificate candidates MUST attend an approved 8-hour Food Protection Manager Course. You can get more information on the food protection manager certification courses, including fees, here.

Report an environmental health concern (Food Service, Septic System, Illegal Dumping, Etc)
If you suspect or need to report a public health incident you can reach the Greene County Health Department by calling 800-404-1942 and a staff member will contact you as soon as possible.
Get help arranging for home health services?
You can arrange for home health services by asking your doctor to call the Greene County Health Department directly. Our nursing staff will assist in making the necessary arrangements. Our team can also schedule a home visit to help evaluate your needs!
What services do you provide?

The Greene County Health Department’s Home Health team has many different options available to assist with your needs. We offer skilled home health services including home health aides, in-home respite services, as well as access assistance programs. You can find more information on our Home Health Services here or give us a call to speak with our Home Health Staff at (217) 942-6961, option #4.

General Information FAQ

Get more information on an upcoming event or get an event listed on the events calendar?

You can check our event calendar here.

For more information or for assistance with our events calandar, please give us a call at (217) 942-6961 Ext. 124

Find your office location?

Following the guidance of IDPH for limiting exposure, the Greene County Health Department will temporarily be providing all services by appointment only. Please note that only the individual with an appointment will be permitted to enter our facility. For children we ask that only one parent or guardian accompany the child for the appointment.

Our office is located at:
310 5th St
Carrollton, IL 62016
Contact the Greene County Health Department
The Greene County Health Department is located at:
310 5th St
Carrollton, IL 62016
Phone: (217) 942-6961
Fax: (217) 942-3904
Home Health Fax: (217) 942-6921

You can also contact our staff via email by clicking here.